Cookie Policy

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website or use an application. Cookies are widely used by website and app owners to make their services work more efficiently and to provide reporting information.

Types of Data Storage Technologies

In addition to cookies, we may use similar technologies:

• Web Beacons: Small graphic images (also known as pixel tags or clear GIFs) that may be included on our website and emails to track user behavior
• Local Storage: HTML5 local storage that allows us to store information on your browser for improved performance
• Session Storage: Temporary storage that expires when you close your browser
• Mobile Identifiers: Device identifiers (like Advertising ID on Android) used in our mobile applications
• SDKs: Software Development Kits that collect usage and analytics data

Why We Use These Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you signed in to your account
• Understand how you use our services
• Improve our website and mobile app functionality
• Personalize content and property recommendations
• Measure the effectiveness of our marketing campaigns
• Prevent fraud and enhance security

2. How We Use Cookies

Essential Website Functions

Some cookies are essential for our website and mobile app to function properly. Without these cookies, services you have requested cannot be provided. These cookies:

• Enable you to navigate the website and use its features
• Remember items you've added to your favorites or watchlist
• Store your authentication status when you log in
• Maintain your session during property searches
• Store your language and location preferences

Performance and Analytics

We use cookies to understand how visitors interact with our platform:

• Track which properties are viewed most frequently
• Identify popular search terms and filters
• Measure page load times and technical performance
• Analyze user behavior to improve our services
• Generate anonymous statistics about platform usage

Personalization

Cookies help us tailor your experience:

• Show you properties similar to those you've viewed
• Remember your property search preferences
• Display content relevant to your location
• Suggest properties matching your budget and requirements
• Customize the user interface based on your preferences

Marketing and Advertising

With your consent, we use cookies for marketing purposes:

• Show you relevant property advertisements
• Measure the effectiveness of advertising campaigns
• Prevent you from seeing the same ad repeatedly
• Track conversions and lead generation
• Deliver personalized marketing messages

3. Types of Cookies We Use

Based on Duration

Session Cookies

These temporary cookies are erased when you close your browser. They are used to:

• Maintain your browsing session
• Keep you logged in during your visit
• Store temporary data like property comparison lists
• Enable secure transactions

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They are used to:

• Remember your login credentials
• Store your preferences and settings
• Track your behavior over multiple visits
• Provide personalized recommendations

Based on Purpose

Strictly Necessary Cookies

Essential for the website to function. Cannot be disabled:

• Authentication cookies for user login
• Security cookies to protect against fraud
• Session cookies for navigation
• Load balancing cookies for server performance

Performance Cookies

Help us understand how visitors use our site:

• Google Analytics cookies
• Page load performance tracking
• Error reporting and debugging
• User behavior analytics

Functionality Cookies

Enable enhanced functionality and personalization:

• Language preference cookies
• Currency selection cookies
• Property search filter preferences
• User interface customization

Targeting/Advertising Cookies

Used to deliver relevant advertisements:

• Google Ads cookies
• Facebook Pixel tracking
• Retargeting campaign cookies
• Conversion tracking cookies

Based on Origin

First-Party Cookies

Set directly by Peanech.com to provide core functionality and analytics.

Third-Party Cookies

Set by external services we use, such as:

• Google Analytics
• Google Maps
• Social media platforms (Facebook, Twitter, LinkedIn)
• Advertising networks
• Payment processors

4. Cookie Details

Below is a detailed list of cookies we use on our platform:

Essential Cookies

Cookie Name	Purpose	Duration
PHPSESSID	Maintains user session and authentication state	Session
access_token	Stores JWT authentication token	24 hours
refresh_token	Enables automatic login renewal	30 days
csrf_token	Protects against cross-site request forgery attacks	Session
cookie_consent	Stores your cookie consent preferences	1 year

Analytics Cookies

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes unique users	2 years
_gid	Google Analytics - distinguishes users	24 hours
_gat	Google Analytics - throttles request rate	1 minute
_gcl_au	Google Analytics - stores campaign information	90 days

Functionality Cookies

Cookie Name	Purpose	Duration
user_preferences	Stores user interface preferences and settings	1 year
search_filters	Remembers your property search criteria	30 days
language	Stores your preferred language (English/Khmer)	1 year
currency	Stores your preferred currency (USD/KHR)	1 year
favorites	Tracks your saved/favorited properties	90 days

Advertising Cookies

Cookie Name	Purpose	Duration
_fbp	Facebook Pixel - tracks conversions and remarketing	90 days
IDE	Google DoubleClick - delivers targeted advertisements	1 year
test_cookie	Google DoubleClick - tests cookie functionality	15 minutes
NID	Google - stores preferences and information	6 months

5. Third-Party Cookies

We work with trusted third-party service providers who may set cookies on your device when you visit our platform. These partners help us provide better services:

Google Services

• Google Analytics: Tracks website usage and generates reports
• Google Maps: Provides property location mapping
• Google Ads: Delivers targeted advertising
• Google Tag Manager: Manages marketing and analytics tags
• Google reCAPTCHA: Protects against spam and abuse

Privacy Policy: https://policies.google.com/privacy

Social Media Platforms

• Facebook: Social sharing and remarketing (Facebook Pixel)
• Twitter: Social sharing and conversion tracking
• LinkedIn: Professional networking and B2B advertising
• YouTube: Video content embedding

Payment Processors

• Google Pay: Secure payment processing for mobile transactions
• ABA PayWay: Local payment gateway for Cambodia
• Wing: Mobile payment services

Other Services

• Cloudflare: Content delivery network and security
• Hotjar: Heatmaps and user behavior analysis
• Intercom: Customer support and live chat

6. Mobile App Tracking

Mobile Identifiers

Our mobile application may collect and use mobile advertising identifiers:

• Android Advertising ID (AAID): A unique, user-resettable identifier provided by Google Play Services
• Android ID: Device identifier for app analytics
• Firebase Instance ID: For push notifications and analytics

App Analytics

We use analytics services in our mobile app:

• Google Analytics for Firebase: App usage tracking and crash reporting
• Facebook SDK: Social features and analytics
• Google Play Services: Core functionality and location services

What We Track in Mobile Apps

• App opens and closures
• Screen views and navigation patterns
• Property searches and views
• Favorites and saved searches
• App crashes and errors
• Device information (model, OS version)
• Network connection type
• Location data (with your permission)

Push Notifications

We use Firebase Cloud Messaging (FCM) to send push notifications:

• New property listings matching your criteria
• Price changes on saved properties
• Messages from agents or sellers
• Important account updates

7. Google Play Compliance

Data Safety Disclosure

In accordance with Google Play requirements, we disclose:

• Data Collection: Types of data collected through the app
• Data Usage: How we use the collected data
• Data Sharing: Whether data is shared with third parties
• Security Practices: How we protect user data
• Data Deletion: Your right to request data deletion

User Privacy Controls

Our app provides transparent privacy controls:

• Clear privacy policy accessible within the app
• In-app cookie and tracking preferences
• Ability to opt-out of personalized advertising
• Data export and deletion requests
• Permission management for device features

Compliance with Google's User Data Policy

We adhere to Google's policies on:

• Transparency: Clear disclosure of data practices
• Prominent Disclosure: Privacy information displayed within the app
• Consent: Requesting user consent before collecting sensitive data
• Secure Transmission: Using HTTPS and encryption
• Limited Use: Using data only for disclosed purposes

Children's Privacy

Our app is not directed to children under 13:

• We do not knowingly collect data from children
• Age verification during registration
• Compliance with COPPA (Children's Online Privacy Protection Act)
• Immediate deletion of data if child usage is detected

Advertising Compliance

Our advertising practices comply with Google Play policies:

• Use of Google Play's Advertising ID
• Compliance with EU User Consent Policy
• Clear distinction between ads and content
• No misleading or deceptive advertisements
• Proper disclosure of sponsored content

8. Managing Cookies

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete existing cookies
• Block all cookies from being set
• Block third-party cookies only
• Clear cookies when you close your browser
• Create exceptions for trusted websites

Browser-Specific Instructions

Google Chrome

1. Click the menu button (three dots) in the top right
2. Select "Settings" > "Privacy and security"
3. Click "Cookies and other site data"
4. Choose your preferred settings

Mozilla Firefox

1. Click the menu button and select "Settings"
2. Go to "Privacy & Security"
3. Under "Cookies and Site Data", click "Manage Data"
4. Choose your preferred settings

Safari (Mac/iOS)

1. Go to "Preferences" (Mac) or "Settings" (iOS)
2. Select "Privacy"
3. Manage cookie preferences

Microsoft Edge

1. Click the menu (three dots) and select "Settings"
2. Go to "Cookies and site permissions"
3. Click "Manage and delete cookies and site data"
4. Choose your preferred settings

Mobile App Settings

For our mobile application:

• Open the app and go to Settings
• Navigate to Privacy Settings
• Toggle tracking preferences
• Manage notification preferences
• Reset Advertising ID in device settings

Opt-Out Tools

You can opt-out of certain advertising cookies:

• Google Ads Settings: adssettings.google.com
• Facebook Ad Preferences: facebook.com/ads/preferences
• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info

9. Your Choices

Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category
• Access detailed information about each cookie type

Changing Your Preferences

You can change your cookie preferences at any time:

• Click the "Cookie Settings" link in the footer
• Access cookie preferences in your account settings
• Clear your browser cookies and revisit the site
• Contact us to request preference changes

Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature. While we respect user privacy:

• There is no industry standard for DNT implementation
• We do not currently respond to DNT signals
• You can still control cookies through browser settings
• We honor opt-out requests made through our platform

Marketing Communications

You can control marketing-related tracking:

• Unsubscribe from email marketing using the link in emails
• Opt-out of push notifications in app settings
• Disable SMS notifications in your account preferences
• Block remarketing ads through ad platform settings

Data Rights Under GDPR

If you're in the European Economic Area, you have additional rights:

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a transferable format
• Right to Object: Object to certain data processing

10. International Transfers

Our services are provided from Cambodia, but we may transfer data internationally:

Data Transfer Locations

• Primary Storage: Cambodia (local servers)
• Cloud Services: Google Cloud Platform (multiple regions)
• Analytics: United States (Google Analytics servers)
• CDN: Cloudflare (distributed globally)

International Data Protection

When transferring data internationally, we ensure:

• Use of Standard Contractual Clauses (SCCs) where applicable
• Adherence to GDPR principles for EU data subjects
• Compliance with Privacy Shield principles (where relevant)
• Encryption of data in transit and at rest
• Regular security audits of data processors

Legal Basis for Transfer

We transfer data based on:

• Your explicit consent
• Contractual necessity
• Legitimate business interests
• Compliance with legal obligations

11. Updates to This Policy

Policy Changes

We may update this Cookie Policy from time to time to reflect:

• Changes in our data practices
• New features or services
• Legal or regulatory requirements
• Technological developments
• Feedback from users and regulators

Notification of Changes

When we make significant changes:

• Update the "Last Updated" date at the top of this policy
• Display a notification banner on our website
• Send email notifications to registered users
• Request renewed consent for material changes
• Provide 30 days notice for substantial changes

Your Acceptance

By continuing to use our services after changes take effect:

• You accept the updated Cookie Policy
• You consent to the use of cookies as described
• You acknowledge reading and understanding the changes

Version History

Previous versions of this policy are available upon request. Contact us at legal@peanech.com to access archived versions.

12. Contact Us

If you have questions or concerns about our use of cookies and tracking technologies, please contact us:

General Inquiries

Privacy-Specific Contacts

• Privacy Officer: privacy@peanech.com
• Data Protection: dpo@peanech.com
• Cookie Preferences: cookies@peanech.com
• Data Requests: datarequests@peanech.com

European Users

If you are located in the European Economic Area and have concerns about our data practices, you have the right to lodge a complaint with your local supervisory authority.

Response Time

We aim to respond to all privacy inquiries within:

• General inquiries: 2-3 business days
• Data access requests: 30 days
• Data deletion requests: 30 days
• Urgent security matters: 24 hours

Additional Resources

• Privacy Policy
• Terms of Service
• Frequently Asked Questions
• About Us

Effective Date: This Cookie Policy is effective as of January 08, 2026 and applies to all users of Peanech.com and our mobile applications. This policy complies with the Real Estate Law of the Kingdom of Cambodia, International Data Protection Laws, and Google Play Store policies.